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VTrak Ex30 RAID Subsystems Series

Tomorrow's performance, today.

Designed for data intensive applications

With rapidly growing demands on Storage Area Networks (SAN), IT departments require the best performance, capacity and overall value from their storage investment. The PROMISE VTrak Ex30f delivers on all fronts, with unparalleled next generation storage processing power. Using high-speed 8 Gb/s host connectivity coupled with massive internal bandwidth, the VTrak Ex30 features the latest 6 Gb/s SAS/SATA drive technology that sets a new performance standard. The VTrak Ex30 also features an easy to use web interface to simplify storage setup and management.

High performance enterprise-level storage architecture

Dual active-active controller modules are internally connected using high performance PCIe Gen2 and delivered in an industry standard Storage Bridge Bay (SBB) 2.0 compliant package. Hosts connect to VTrak Ex30 through quad 8 Gb/s FC ports per controller, giving users a staggering 6.4 GB/s of bandwidth to their stored data.

Exceptional uptime and reliability

Built upon Intel’s next generation storage platform, the Intel Xeon processor C5500/C3500 series with the Intel 3420 chipset, the Promise VTrak x30 Series is equipped with the horsepower to handle the rigorous demands of today’s enterprise environments. Dual power supplies/cooling units come standard, to ensure exceptional uptime and reliability.

Outstanding power efficiency

VTrak products utilize environmentally-friendly production methods and materials and are designed with high-efficiency in mind. Powered by 80Plus Bronze certified power supplies that offer up to 85% power efficiency, all VTrak x30 Series products improve TCO by conserving power, reducing heat output and improving cooling costs. Additionally, the Promise GreenRAID initiative includes advanced power management support for hard disk drives, providing up to 65% energy savings.

Your data is safe with Vtrak

Dual active-active 8 Gb/s Fibre Channel controller modules with cache mirroring over a high-speed PCIe Gen 2 link allow for redundant data paths to ensure data availability, while dual power supply units, battery backed cache, and intelligent cache management strategies are in place to minimize downtime and protect user data. Hardened controller fail-over strategies, autonomous healing technologies like predictive data migration, along with robust RAID 5 and RAID 6 algorithms work together to improve system fault tolerance capabilities and assist in keeping continuous data access.

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Edit & play back video faster than ever

A faster processor, faster FC ports, and more memory is just the beginning. Enhanced cached mirroring design, auto-regeneration of data to mitigate frame drops and optimized disk access all add up to blazing performance for broadcast and editing environments.The VTrak x30 Series optimizes performance to enable media professionals to increase productivity by up to 2.5 times over the previous generation VTrak, delivering best-in-class performance.

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Powerful browser-based management GUI WebPAM PROe

Designed with simplicity in mind, the all-new WebPAM PROe takes VTrak storage management to a new level. It includes: automatic configurations tuned for common applications, non-disruptive software updates, power savings scheduler, performance and power monitoring statistics, drag-and-drop LUN mapping/masking and much more. Everything you need is built in, just log in through Safari on your Mac or iPad.VTrak x30 Series enables enterprise-class management capabilities by supporting the latest in SNMP and CIM standards to work with popular enterprise monitoring software packages. In addition, for those users needing to propagate similar configurations over multiple RAID subsystems, WebPAM PROe has functionality to import configurations with just a few clicks of the mouse.


  • Features
    • RAID storage subsystem for big data, rich media, surveillance, and virtualization
    • Quad 8Gbps FC ports
    • Fibre Channel performance delivers up to four times more performance than previous generation, delivering up to 5.5 GB/s for reads and 2.4 GB/s for writes in RAID5
    • High-availability design
    • Out-of-the-box support with zero software installation required
    • Scale up to 9 expansion chassis for a total of 240 drives
    • PerfectFlash enables firmware updates without requiring downtime
    • Administer access control through Open Directory & LDAP
    • Energy efficient power supplies offering up to 85% power efficiency
    • Qualified solution for VTrakFS™ , Xsan, StorNext and Final Cut Pro
    • Certified for Windows, Linux, OS X
  • Specifications


    Form Factor
    4U 24-bay
    Single controller (E830fS)
    Dual controller (E830fD)
    Drive Support
    Up to 24 3.5”/2.5” HDDs or SSDs*
    NL-SAS 7200 RPM: 6 Gbps, 3Gbps / SATA: 6Gbps, 3Gbps and 1.5Gbps / SSD
    External I/O Ports (per controller)
    Four 8Gbps Fibre Channel ports, backwards compatible with 4Gbps and 2 Gbps Fibre Channel
    One external SAS port using industry standard Mini SAS 4x wide-port-SAS connectors (SFF-8088) to connect up to 9 cascading expansion JBODs
    Data Cache
    4GB data cache per controller protected with hot-swappable battery backup unit (BBU)
    RAID Levels
    0, 1, 1E, 5, 6, 10, 50, 60
    RAID Stripe Size Support
    64K, 128K, 256K, 512K and 1MB
    Hot Spares
    Global or dedicated with revertible option
    Max LUNs per Subsystem
    Max LUNs per system/array
    Supported Operating Systems
    Mac OS X 10.7, 10.8 & 10.9, Microsoft Windows Server 2008 R2, Windows Server 2008 R2 SP1, Windows 7, Windows 7 SP1, Windows 8, Windows 8 SP 1, Windows Server 2012, Windows Server 2012 R2, HyperV Server 2012, RedHat Enterprise Linux 6.3 & 6.4, SuSE Linux Enterprise Server 11 SP2 & SP3, VMware ESX Server 5.5
    100-240 Vac Auto-Ranging
    Current (Maximum)
    10A @ 100 VAC; 5A @ 200 VAC
    Power Conversion Efficiency
    >80% @ 110V (>20% load), >80% @ 240V (>20% load)
    Temperature Range
    Operational: 5° to 35°C, Non-Operational: -40° to 60°C
    Operational: 10% to 90% (Non-Condensing), Non-Operational: 5% to 95% (Non-Condensing)
    Acoustic Noise Levels
    55 dB (Typical), 65 dB (Maximum)
    Operational: 5G, 11ms duration, Non-Operational: 10G, 11ms duration
    Operational: 0.3G, 5 to 500 Hz, Non-Operational: 1G, 5 to 500 Hz
    CE, FCC Class A, UL/cUL, TUV, BSMI Class A, VCCI Class A, CB, KCC, NOM, GOST-R, IRAM, C-Tick, S-Mark
    Environment Standards
    RoHS, GreenPC, WEEE
    Power Supply
    Dual 750W, 100-240 Vac auto-ranging, 50-60 Hz, dual hot swap and redundant with PFC, N+1 design
    17.4 x 44.7 x 50.7 cm, 6.9 x 17.6 x 19.96 in
    27 kg / 60 lbs (w/o drives)
    24 x 7 web and phone support
    Support website - drivers, firmware, knowledge base, and downloadable compatibility reports, online product registration
    Three year complete system limited warranty (Two-year extended warranty optional), next business day PROMISE Service Plus - onsite replacement included in every VTrak purchase**, optional 4-hour PSP upgrade
    *Please refer to compatibility list at
    **Where available
  • Resources


    Promise Technology to Exhibit at ISC West in Las Vegas

    March 15, 2017

    Promise Technology, the developer of the open storage platform for video surveillance, will be at ISC West showcasing its complete portfolio of servers and storage solutions in demonstrations together with its Video Management Software (VMS), Intelligent Video Analytics (IVA) and IP Camera partners, including Axis, AxxonSoft, Bosch, Digifort, Ipsotek, IronYun, Milestone, OnSSI and Toshiba.

    Promise Technology Highlights Versatile Storage Solutions and Diverse Partner Ecosystem at Security Show Japan

    March 07, 2017

    Promise Technology will be showcasing a wide range of open platform server and storage solutions in demonstrations with partners from throughout the surveillance ecosystem covering Storage, Video Management Software (VMS), Intelligent Vide Analytics (IVA), Network and Support at Security Show Japan in Tokyo from March 7 – March 10.


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