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High Performance, High Availability

The VTrak E5000 Series delivers an affordable high-performance Fibre Channel to SAS storage solution with advanced enterprise level reliability and functionality. With four 16Gb Fibre Channel ports and two 12Gb SAS ports per controller connecting host and storage expansion, the E5000 is perfect for applications requiring huge bandwidth. The E5000 can output 542,100 read IOPs and up to 111,686 write IOPs. It can deliver 12 Gigabyte read and 5.3 Gigabyte write sequential throughput. Fully redundant components such as Active-Active controllers, power supplies, and cooling units provide optimal data availability even during unforeseen circumstances. The VTrak E5000 is truly a full featured enterprise level storage system that can accommodate any size of business environment.

Edit & play back video faster than ever for Xsan, StorNext and Final Cut Pro or Adobe Premiere

A faster processor, faster FC ports, and more memory is just the beginning. Enhanced cached mirroring design, auto-regeneration of data to mitigate frame drops and optimized disk access all add up to blazing performance for broadcast and editing environments leveraging Xsan or StorNext. Final Cut Pro or Adobe Premier users can edit seamlessly while taking advantage of blazing fast low latency storage. The VTrak E5000 Series optimizes performance to enable media professionals to increase productivity by up to 7 times over the previous generation VTrak X30 series, delivering best-in-class performance.

IT/Data Center Ready

Fully compatible with 6 Gb/s SAS/SATA devices, the VTrak E5000 gives users the ability to deploy 6 Gb/s and 12 Gb/s SAS/SATA HDDS and SSDs.  Efficient power supplies provide up to 90% improved power efficiency, improving TCO by conserving power, reducing heat output and lower cooling costs.  The E5000’s flash arrays enable optimized speed for key enterprise applications that need high-speed transfer rates and reduced latency and thanks to its Intel multi-core Broadwell-DE based architecture providing ample processing power to achieve transfer speeds at line rate on both 16Gb Fibre Channel front-end interfaces and 12Gb SAS backend interfaces.

Virtualization Ready

Ready to confront any challenge in today’s virtualized IT environment, the VTrak E5000 Series is certified with VMware vSphere, Citrix XenServer, Microsoft Hyper-V, Veeam, and DataCore SANsymphony.

Virtualization enables dynamic storage allocations such that physical layers of storage can be utilized most effectively. As virtual machines continue to increase with more virtualized deployments, 16Gb Fibre Channel performance delivers the faster bandwidth needed for growing infrastructures.


  • Features
    • VTrak E5000 Series 16 Gb/s Fibre Channel to SAS subsystems deliver a high performance SAS solution with advanced enterprise level reliability and functionality
    • 12 hot-swappable 3.5” (LFF) drive bays in a 2U chassis
    • Supports SAS and SATA drives simultaneously and is compatible with leading SAS & SATA drives, HBAs, and RAID controllers
    • Dual active/active controllers with ALUA for performance and access flexibility
    • Quad 16Gb FC ports and dual 12Gb SAS ports per controller for connecting host and storage expansion
  • Specifications


    Form Factor
    2U/12 Bay
    Drive Support
    Up to 12 x 3.5" drives
    • 6/12 Gb SAS, 6 Gb SATA HDD and SSD
    • Supports any mix of SAS and SATA drives simultaneously in the same enclosure
    External I/O Ports (per controller)
    Each SBB2.0 RAID Controller has four 16 Gb FC SFP ports for Host interface and two 12 Gb SAS standard Mini SAS HD ports (SFF-8644) for Storage Expansion, RJ45 1Gb Ethernet and RS232 for Management ports
    RAID Levels
    0, 1 , 5, 6, 10, 50, 60
    RAID Stripe Size Support
    64K, 128K, 256K, 512K and 1MB
    Hot Spares
    Global or dedicated with revertible option
    Max LUNs per Subsystem
    Max LUNs per system/array
    Advanced Storage Features
    • Advanced Cache Mirroring over PCIe Gen3
    • Simple, drag-and-drop LUN Masking and Mapping
    • Asymmetric LUN Unit Access (ALUA)
    • Volume Copy
    • PerfectFlash - Non-Disruptive Software Update
    • I/O performance & power monitoring tools
    • USB Service Log
    • LDAP Support for central user management
    Background Activities
    • Media Patrol
    • Background Synchronization
    • Foreground Initialization
    • Rebuild
    • Redundancy Check
    • Disk SMART Polling
    • Online Capacity Expansion (OCE)
    • RAID Level Migration (RLM)
    • UPS Monitoring
    • Feature rich task scheduler for background activities
    PerfectRAID Features
    • Predictive Data Migration (PDM)
    • Intelligent Bad Sector Remapping
    • SMART Error Handling
    • NVRAM Error Logging
    • Disk Slot Power Control
    • Read/Write Check Table
    • Write Hole Table
    GreenRAID Features
    • Four levels of advanced power management disk drive (MAID) support
    • Efficient 80Plus Certified power supplies
    Management Interfaces
    • Web Based management using WebPAM PROe (Ethernet)
    • Command Line Interface (CLI)
    • Third Party Management Support via SNMP, CIM
    Supported Operating Systems
    Windows Server 2012, 2016, 2019, 2022, macOS Sierra 10.12.6, Ventura 13.1, RHEL 6.6, 6.7, 6.8, 7.0, 7.2, SLES 11 SP4, 12 SP1, VMWare ESXi 6.0, 6.5, Citrix Hypervisor 7.0 LTSR, 7.1 LTSR, 8.0, 8.1, 8.2 LTSR
    100--240 Vac Auto--Ranging
    Current (Maximum)
    9A @ 100 Vac; 4A @ 240 Vac
    Power Conversion Efficiency
    >80% @ 110V (>20% load), >80% @ 240V (>20% load) Temperature Range
    Temperature Range
    Operational: 5° to 40°C, Non-Operational: -40° to 60°C
    Operational: 10% to 90% (Non-Condensing), Non--Operational: 5% to 95% (Non-Condensing)
    Acoustic Noise Levels
    55 dB (Typical), 65 dB (Maximum)
    Operational: 5G, 11 ms duration, Non-Operational: 10G, 11ms duration
    Operational: 0.3G, 5 to 500 Hz, Non-Operational: 1G, 5 to 500 Hz
    Safety and Emission Certification
    EMC Class A: CE, FCC, VCCI, BSMI, RCM and KC
    Safety: IEEE CB, UL/cUL and TUV
    Environmental Standards
    RoHS, GreenPC, WEEE
    Power Supply
    Efficient 80PLUS GOLD Certified redundant PSU
    (H x W x D) 88 x 446.7 x 507 mm (3.5" x 17.6" x 19.96")
    14.8 Kg (32.6 lbs) w/o drive, 24.8 Kg (54.7 lbs) w/ drives
    3-year full system limited warranty, optional extended warranty, onsite parts replacement program
    24/7 e-mail and phone support, 24/7 access to PROMISE site-drivers, firmware, and compatibility list
  • Resources


    Promise Technology’s VTrak A-Class and E5000 Series of Storage Solutions Now Certified with MXFserver

    May 24, 2017

    Leading storage solutions provider Promise Technology today announced that its VTrak A-Class and VTrak E5000 storage solutions have been certified with MXFserver for collaborative video editing.

    Promise Technology to Exhibit at ISC West in Las Vegas

    March 15, 2017

    Promise Technology, the developer of the open storage platform for video surveillance, will be at ISC West showcasing its complete portfolio of servers and storage solutions in demonstrations together with its Video Management Software (VMS), Intelligent Video Analytics (IVA) and IP Camera partners, including Axis, AxxonSoft, Bosch, Digifort, Ipsotek, IronYun, Milestone, OnSSI and Toshiba.

    Drivers / Utilities / Firmware


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