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Agility, Reliability and Ultimate in Value

The Vess R3000 Series unified storage appliance consolidates block and file storage protocols onto a single hardware platform featuring the robust PromiseRAID engine. The Vess R3000 enables SMB IT administrators to meet performance goals with a cost-effective, flexible RAID storage system that simplifies storage administration. Featuring High Availability design with active-active configuration, Vess R3000 Series storage solutions are perfect for data-intensive environments such as virtualized cloud data centers or mid-size to large scale surveillance installations utilizing Vess A Series products engineered for surveillance. Terabytes to Petabytes and beyond including support for seamless storage expansion and bundled advanced storage service features. The Vess R3000 Series offers the most cost-effective and reliable solution for small to medium businesses.

Efficient, Intelligent and Highly Scalable for Your Business Needs

Future proof your storage investment, the Vess R3000 Series supports up to 208 hard drives with online expansion capability. Over-allocating of storage leveraging Thin-Provisioning feature helps take the worry out of planning and testing when additional capacity is required in the future. The included Read/Write Flash Cache Acceleration feature provides additional performance boost while lowering the latency. PROMISE intelligent data caching automatically promotes hot data to cache in real time, so you get the full benefit of flash performance. An additional layer of data protection with the use of the Snapshot feature aides with Point-in-Time content recovery when your business needs it most.


Simplifying Management and Support

Simplicity and ease of use are absolutely crucial for SMBs with limited IT resources. The Vess R3000 is designed specially with SMBs in mind as it features One Plug Auto Service (OPAS) to reduce maintenance complexity and streamline an easier tech support workflow. Simply plug in a USB drive and the user can retrieve information about the system for tech support, upgrade firmware, reset passwords and much more. Embedded web storage management with intelligence Wizard technology helps reduce the learning curve for setup and configuring of the storage solution in your environment.


Going the Extra Mile to Protect Your Data

The Vess R3000’s new CacheGuard Data Protection features, Advanced Battery Flash Backup, go that extra mile to ensure your data is safe in case of power loss. Delivering protection of RAID controller write cache content beyond the standard 72-hour window, you can rest assured knowing your data is protected even when disaster strikes. Predictive Data Migration (PDM) proactive and predictive analytics keep your data safe with self healing technology.


Virtualization Ready

Ready to confront any challenge in today’s virtualized IT environment, the Vess R3000 Series is certified with VMware vSphere, Citrix XenServer, Microsoft Hyper-V, Veeam, and DataCore SANsymphony.

Virtualization enables dynamic storage allocations such that physical layers of storage can be utilized most effectively. As virtual machines continue to increase with more virtualized deployments, 16Gb Fibre Channel performance delivers the faster bandwidth needed for growing infrastructures.

VMware Compatibility Guide

Model Firmware Version Test Configuration Features
Vess R3000 Series 13.03.0000.07 16G FC Switch Learn More
Vess R3000 Series 13.03.0000.07 iSCSI Learn More
Vess R3000 Series 13.03.0000.07 NFS Learn More


Simplified Planning

With just a few clicks of the Promise Surveillance Planner, export the report of the suggested products for your project, simplify efforts of planning your surveillance project. Start planning now at:

Visit our VMS and Planner In-Support-Of List to view the extensive list of supported configurations for various VMS and Planner versions


  • Features

    • Dynamic storage solution optimized for virtualized environments
    • Unified iSCSI connections for SAN and/or NAS in the same storage
    • Support for on demand expansion, ideal for today’s growing data centers
    • Advanced Storage Services included at no extra cost
    • Designed to meet the growing challenge of unstructured data
  • Specifications


    Drive Support
    • Up to 16 3.5” drives
    • 6/12 Gb SAS, 6 Gb SATA HDD and SSD
    • Supports any mix of SAS and SATA drives simultaneously in the same enclosure
    8GB x 1 per ctrl (up to 64GB)
    Host Connectivity per Ctrl
    1x Quad port 1GbE
    1x Dual port 10GbE SFP+
    Online Capacity/Volume Expansion up-to 12 JBOD's, 208 Drivers
    RAID Levels
    0, 1 , 5, 6, 10, 50, 60
    RAID Stripe Size Support
    64K, 128K, 256K, 512K and 1MB
    Hot spares
    Global or dedicated with revertible option
    Max pool per System
    Advance pool: 32
    Standard pool: 32
    Max Volumes per System
    Advance pool: 1024
    Standard pool: 991
    Max Volumes per Pool
    Advance pool: 256
    Standard pool: 31
    Data Services
    • Thin Provision1
    • Snapshot
    • SSD Cache
    • Thin Clone
    • Thick Clone
    Advanced Storage Features
    • Advanced Cache Mirroring over PCIe Gen3
    • LUN Masking and Mapping
    • Asymmetric LUN Unit Access (ALUA)
    • PerfectFlash - Non-Disruptive Software Update
    • I/O performance & power monitoring tools
    • USB Service Log
    Background Activities
    • Media Patrol
    • Foreground Initialization
    • Redundancy Check
    • Feature rich task scheduler for background activities
    • Background Synchronization
    • Rebuild
    • Disk SMART Polling
    • UPS Monitoring
    PerfectRAID Features
    • Predictive Data Migration (PDM)
    • Intelligent Bad Sector Remapping
    • SMART Error Handling
    • NVRAM Error Logging
    • Disk Slot Power Control
    SAN Protocol
    1/10G iSCSI ; Max 1024 Sessions per controller
    Storage Expansion per Ctrl
    1 x one 12Gb SAS Mini-SAS (SFF-8644)
    Management per Ctrl
    1 x RJ-45 1Gb Ethernet and 1x RJ11 Serial Port
    GreenRAID Features
    • Four levels of advanced power management disk drive (MAID) support
    • Efficient 80Plus Certified Power Supply
    Network Protocols
    SMB/CIFS (Windows, MAC), NFS (Linux/Unix), FTP, WebDAV
    Max. Share Disk
    1024 per pool
    Max. Share Disk Size
    Max. no. of Concurrent Sessions
    Max. Account
    Supported Domain
    Microsoft Active Directory, LDAP, Apple Open Directory
    Max. Domain Account
    Data Management
    Permission Management, Quota Management, Online Expansion
    Management Interfaces
    • Web Based management using WebPAM PROe (Ethernet)
    • Command Line Interface (CLI)
    • Third Party Management Support via SNMP
    Supported OS
    Windows Server 2008R2 SP1, 2012 R2, 2016, 2019, 2022, macOS Sierra 10.12.6, Ventura 13.1, RHEL 7.2, SLES 11 SP4, 12 SP1, VMWare ESXi 6.0, 6.5, 6.7, 7.0, 8.0, Citrix Hypervisor 7.0 LTSR, 7.1 LTSR, 8.0, 8.1, 8.2 LTSR
    Software Certifcation
    VMware ESXi 6.7, Citrix Server 7.4, Windows Server 2012 R2
    Power Supply
    CRPS 550W ; Efficiency 80PLUS Certified Redundant Power Supply
    AC: 100-240VAC; DC: 180-320VDC Auto-Ranging
    Current (Maximum)
    < 8A@100-240VAC@full load; < 8A@180-320VDC@full load
    Power Conversion Efficiency
    >80% @ 110V (>20% load), >80% @ 240V (>20% load) Temperature Range
    Operational: 5° to 35°C, Non-Operational: -40° to 60°C
    Operational: 20% to 80% (Non-Condensing), Non--Operational: ~ 95% (Non-Condensing)
    Acoustic Noise Levels
    < 60dB, 25C
    Operational: 5G, 11 ms duration, Non-Operational: 30G, 11ms duration
    Operational: 0.2G, 5 to 500Hz (sine wave) ; 0.41G, 3-10-200-500Hz (Random) , Non-Operational: 1G, 5 to 500Hz (sine wave) ; 2.256G, 5-80-350-500Hz (Random)
    Safety and Emission Certification
    Safety: IEEE CB, NTRL
    131mm x 446.7mm x 507mm (5.2” x 17.6” x 19.96”)
    3 year limited warranty
    Flash Module, 8Gb SFP Optical Transceiver, SAS Cable, 3G SATA AA-Mux Adapter, 6G SAS-to-SATA Interposer Adapter, 10Gb SFP+ Optical Transceiver
    Supported Hardware Options
    Flash Module, 8Gb and 16Gb SFP Optical Transceiver, SAS Cable, 6G SAS-to-SATA Interposer Adapter, 10Gb SFP+ Optical Transceiver
    1 32GB DRAM is required for NAS Feature and Data Services.
    *S: Single Controller / D: Dual Controller
    *Specifications subject to change without notice.
  • Resources


    PROMISE Technology Raises the Bar with PromiseRAID & Boost Technologies

    March 23, 2023

    PROMISE Technology, a leading global provider of streaming data storage solutions, is making significant strides in the surveillance industry in 2023 with its proprietary PromiseRAID and Boost Technologies. With the addition of Boost Technology products to its lineup, PROMISE is expanding its storage optimization solutions, highlighting the value-added solutions it offers to its customers in the rich media, surveillance, and IT industries.

    PROMISE Technology Goes Greener, Smarter & More Compact with Ecosystem Partners at Intersec 2023

    January 11, 2023

    “PROMISE Technology is kicking off a new year of bold leadership in the industry along with our ecosystem partners. The first stop is Intersec Dubai, where we are showcasing how our patented technology — our ‘BOOST Family’ — continues to add immense value,” said Alice Chang, Chief Marketing Officer. “SmartBoost, SecurityBoost, ServiceBoost, and GreenBoost, along with our Vess A-Series and entire lineup, all demonstrate how PROMISE is solving customers’ problems and delivering outstanding performance, reliability, ease-of-mind, and sustainability.”

    Drivers / Utilities / Firmware



intersec Saudi Arabia 2023

Riyadh International Convention and Exhibition Center (RICEC)

PROMISE Intelligent Lounge

Venetian Expo, Las Vegas, NV

Intersec Dubai 2023

Dubai World Trade Center (DWTC)

SmartSD SST Event 2022

TheaterHangaar & Hangaar2 Katwijk aan Zee, Netherlands
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