Promise EOSL Information, indicates that all support, including both standard and extended, will no longer be offered by Promise. Promise EOSL, means that the specific products have reached the end of its useful lifespan and Promise is no longer to provide support including hardware, software, bug fix and security patches. Promise will recommend doing the product refresh to the latest generation of Promise products.
Product
Model
Pegasus
Pegasus 1 R4/R6/R8
Pegasus2 R4/R6/R8/M4/R2+
Pegasus3 PC Edition R4/R6/R8
J2/J4
FastTrak
All Models
FileCruiser
SANLink
SANLink1 Series
SANLink2 Series
SmartStor
NS-Series/DAS/Zero
SuperSwap
SuperTrak
Ultra Trak
Vess RAID/JBOD
1000-Series
R2000/J2000 Series (except China and India)
Vess A Series
A2200/A2600 Series (except India)
A4600/A4800
VTrak
Ex10/Jx10 Series
M-Series
Ex30/Jx30 Series
A Series
G Series
S Series
VSKY
Atlas
Apollo
*If the product is still under validated extended warranty, Promise will provide hardware repair or replacement service.
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