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VTrak A-Class Series

The all-in-one storage appliance for rich media

Ideal for multi-user collaboration to ingest, edit, stream and process rich media. This is a true “solution in a box” RAID storage subsystem, with an integrated metadata appliance and embedded file system for big data, along with a NAS Gateway.

VTrak A-Class users can now easily manage Rich Media projects from any computer on their network. The axle Starter software included with the A-Class makes it radically simple to find, preview and share media files right on your network. You can access all your media content from any browser and no cloud is required. axle Starter also features a plug-in for Adobe Premiere Pro CC. To purchase axle Starter individually visit the Promise eStore.

Scale out high capacity and high performance

The VTrak A3800 shared SAN appliance is ideal for multi-user collaboration, especially when it comes to rich media. The VTrakFS™ file system is integrated with metadata controllers and VTrak primary storage in a single box, which enables higher performance and workload productivity, while offering easier workflow management.

NAS Gateway for massive client access

The NAS Gateway enables hundreds of clients in the LAN network to access the highly scalable Fibre Channel SAN appliance via 10Gb Ethernet. While the NAS Gateway contains a file sharing protocol and file system management, the key benefit is the VTrak A3800 SAN can scale to petabytes while still appearing as a single NAS folder interface! This eliminates the need to reconfigure clients, unlike traditional NAS environments where costly, additional storage is required.

Simple and fast: a great combination

VTrak A-Class is optimized for high performance, high bandwidth, rich media applications requiring large block sequential IOPs. And because it's an “all-in-one” metadata appliance, RAID storage subsystem, and file system (VTrakFS™), it's much less complicated that competing solutions.

Scalable, reliable and cost-efficient

With A-Class you can “pay as you grow” from 32TB to over 7PB for long-term storage investment protection. Additionally, VTrak x30 is the only Apple-qualified enterprise SAN subsystem, with high-availability dual controllers, hot-swappable modular disk array, and a 3 year warranty. The A-Class can save 30-40% on rack space, and help lower energy costs compared to non-integrated multi-vendor solutions.

Optimized for video-centric environments

The Promise VTrakFS™ file system is optimized for leveraging a 8Gb FC interface for large file data ingesting, streaming, or processing between a SAN and its clients – unlike traditional NAS file systems. Data is directly transferred between the SAN appliance and clients over the SAN FC network. This means higher bandwidth performance and lower latency data transfers, perfect for Media & Entertainment, HPC applications, and other video-centric environments.

Video storage needs are massive. VTrak is the solution!

Store massive amounts of data required by media-centric and HPC environments. Scale across multiple RAID storage subsystems, thus increasing capacity without sacrificing performance.

  • Supports 1024 RAID Logical Drives to make up the volume(s).
  • JBODs can be added to increase the storage space.
  • RAID heads can be added as Storage Nodes to dynamically increase the storage space as well as increase the number of FC counts, thereby scaling performance.
  • All this can be done online, without interrupting the clients.


Supersized file system for big data

VTrak A-Class virtualizes storage to create a single name space, shared storage volume.

  • Each VTrakFS™ consists of a Metadata LUN (MDL) and data LUNs (DL)
  • MDL contains information about file location, size, access times, etc.
  • The VTrak A Class head unit manages directing each client the correct file info over 1Gb Ethernet, but each client has full speed access to actual data via 8Gb Fibre Channel



  • Features
    • Entry level A-Class solution that does not sacrifice functionality
    • 3U/ 16 drives in one chassis
    • 8G FC interface
    • Data path over FC
    • Single name space with file system spanning across multiple storage units
    • High Availability
      • Active-Standby SAN FS metadata server
      • Active-Active RAID controller
    • Metadata Journaling
      • POSIX compliance
      • Client support for Windows, Mac and Linux
      • Multiple clients access shared files, best for sharing and collaboration
      • Optional external NAS extension gateway cluster provides legacy NFS and CIFS protocol access to files
      • Online defragmentation
      • Online expansion of data volume
    • Each File system volume can be individually tuned for the usage of the volume
      • Soft and hard quotas and user per missions
      • Local ACL for small user groups (20 users)
      • Integration with AD and LDAP for ACL
      • Client node ACL
      • Multipath support on clients
      • Provides intelligent fault detection and notification tool on clients
  • Specifications


    32TB to 7PB raw
    Non-disruptive expansion using:
     VTrak x30 Fibre Channel RAID Storage Systems
     VTrak x30 Expansion Chassis
    VTrakFS™ File System
    VTrakFS™ – Integrated clustered file system
    Supports up to 4 simultaneous file systems per system
    Serve up to 1 billion files
    Directory Support: LDAP, Active Directory, Open Directory
    Advanced online defragmentation tool (Advanced Anti-Fragmentation Algorithm)
    Supports ACLs (Access Control List) and User Quota
    Redundant Controllers Hot-Swappable Power Supply Units Hot-Swappable Controllers Non-Disruptive Firmware/Software Updates Hot-Swappable Disk Drives
    Quad 8G Fibre Channel ports per controller (total of 8 ports for high-availability systems)
    RAID Support
    RAID 0, 1, 5, 6, 10, 50, 60
    Power Efficiency
    Four levels of advanced power management disk drive (MAID) support Efficient 80Plus Certified power supplies
    Management Tools/Interface
    Single VTrak A-Class SAN management software Embedded management using VTrak A-Class SAN management software (via Ethernet) Advanced Command Line Interface (Serial Port or Ethernet via telnet and SSH) Third Party Management support via SNMP, CIM
    Client Licenses
    4 Universal Only included. Supports hundreds of clients.
    Three year complete system limited warranty (Two-year extended warranty optional) Next-Business-Day PROMISE Service PLUS - onsite replacement included in every VTrak purchase* Optional 4-hour PSP upgrade
    24 x 7 web and phone support Support website - drivers, rmware, knowledge base, and downloadable compatibility reports Online product registration and seamless license activation
  • Resources


    Promise Technology, axle Video Team up to Simplify Rich Media Project Management

    October 25, 2017

    Promise Technology Inc., a leading storage solutions provider for creative and IT applications, today announced that its VTrak A-Class turnkey SAN file system solutions will now include bundled axle Starter software. By providing browser-based access to every video, audio and still image file, axle’s Starter software gives VTrak A-Class users the ability to easily manage their rich media projects from any computer on the network.

    Promise Technology’s VTrak A-Class and E5000 Series of Storage Solutions Now Certified with MXFserver

    May 24, 2017

    Leading storage solutions provider Promise Technology today announced that its VTrak A-Class and VTrak E5000 storage solutions have been certified with MXFserver for collaborative video editing.

    Drivers / Utilities / Firmware


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