Download Center
PROMISE Technology is committed to providing high quality service and support to its customers. Our technical support is limited to PROMISE branded retail products. Different OEM manufacturers may have made unique modifications to the PROMISE hardware or software and they are responsible for supporting their products.

PROMISE does not offer support on any of the following:

  • Controllers sold under another vendors' name
  • Systems such as those from Dell, Gateway, Micron, NEC, Fujitsu or others that may include a PROMISE controller
  • Motherboards which have an embedded PROMISE controller

If you have purchased any of the products listed above, please contact the vendor from whom you purchased the product for technical support.

If you want to download materials of legacy products, please click the following:

  Legacy Product Downloads  
Recent Download
Product Name Version Release Date Times
FileCruiser Backup and Restore
v0.3 2015/01/26 791
FileCruiser Outlook Plugin V4
v4 2015/01/04 260
FileCruiser Mac Agent v1.01.0000.26 (SR1)
v1.01.0000.26 (SR1) 2015/01/04 7625
FileCruiser Windows Agent v1.01.0000.36 (SR1)
v1.01.0000.36 (SR1) 2015/01/04 1155
VTrak A-class Datasheet (English)
v2.3 2014/12/22 596
NAS G1100 Application and Performance Notes
v1.0 2014/12/18 466
VTrak A-Class Application and Performance Notes
v1.0 2014/12/18 507
SANLink2 Datasheet v1.3 (English)
v1.3 2014/12/07 734
SANLink2 Datasheet v1.3 (Russian)
v1.3 2014/12/07 455
SANLink2 Datasheet v1.3 (Japan)
v1.3 2014/12/07 1375