Promise End of Service Life (EOSL) Information
Promise EOSL Information, indicates that all support, including both standard and extended, will no longer be offered by Promise. Promise EOSL, means that the specific products have reached the end of its useful lifespan and Promise is no longer to provide support including hardware, software, bug fix and security patches. Promise will recommend doing the product refresh to the latest generation of Promise products.
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Product
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Model
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Pegasus
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Pegasus 1 R4/R6/R8
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Pegasus
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Pegasus2 R4/R6/R8
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Pegasus
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J2/J4
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FastTrak
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All Models
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FileCruiser
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All Models
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SANLink
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SANLink1 Series
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SANLink
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SANLink2 Series
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SmartStor
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NS-Series/DAS/Zero
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SuperSwap
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All Models
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SuperTrak
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All Models
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Ultra Trak
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All Models
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Vess RAID/JBOD
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1000-Series
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Vess RAID/JBOD
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R2000/J2000 Series
(except China and India)
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Vess A Series
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A2200/A2600 Series
(except India)
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Vess A Series
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A4600/A4800
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VTrak
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Ex10/Jx10 Series
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VTrak
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M-Series
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VTrak
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Ex30/Jx30 Series
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VTrak
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A Series
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VTrak
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G Series
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VTrak
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S Series
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VSKY
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All Models
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Atlas
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All Models
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*If the product is still under validated extended warranty, Promise will provide hardware repair or replacement service.