Promise Technology, a leading provider of storage solutions for various applications, and Japanese storage- and semiconductor component manufacturer Toshiba, have built a long-standing partnership to offer the market the best, most flexible and reliable open storage platforms in the industry.
Businesses as well as individuals expect 24/7 availability of their applications and data, and therefore expect ultimate reliability and performance from their IT- and storage solutions, on premise as well as in the Cloud. The combination of the Promise platform technology and Toshiba HDDs outperforms the expected industry norms for uptime and field failures and approaches the optimum of zero defects.
Reliable lifecycle predictions
Customers demand accurate and objective (or: unbiased) lifecycle predictions for their storage solutions, based on extensive field testing and resulting in statistically meaningful data. The cooperation between Promise and Toshiba has led to improved insights in customer’s challenges in areas like ‘big data’, general data convergence and Cloud adoption. The ultra-low MTTF (Mean Time To Failure) of Toshiba HDDs enables Promise to deliver on its promise of consistency of performance and uptime. This is possible by offering very precise combinations of disks with specific controller and cable types.
Minimizing disruption and costs from downtime
Promise strives for the lowest failure rates in the industry for mission-critical, as well as non-critical projects. The overall reliance on IT applications and their supporting systems is constantly widening, both on premise and the (hybrid) Cloud. Server failures can therefore become very costly, in terms of money as well as reputational damage. Promise and Toshiba have developed a wide range of storage solutions that fit various use cases and that are priced accordingly, running from Cloud-class drives for lower workloads to solutions that satisfy the most stringent requirements in regulated sectors like the petro-chemical industry, water treatment and critical national infrastructure (CNI).
Expert remediation
In the unlikely event of unit failure, Promise and Toshiba have a speedy investigation and replacement procedure in place, based on many years of cooperation in reducing maintenance complexity and streamlining technical support.
Rainer Thieme, Leader Integration and Quality Control Promise Technology EMEA, said: "Promise Technology has been integrating hundred thousands of Toshiba hard drives with very low failure rates. The alliance with Toshiba guarantees a uniform approach as well as high performance projections based on impeccable field testing. Toshiba is helping make the Promise offering more cost-effective, energy-efficient and resilient. Cost savings are being passed on to customers.”
Noriaki Katakura, General Manager of the Enterprise and Desktop HDD Business Unit at Toshiba Electronics Europe GmbH, said: Robust, reliable and high-quality HDDs are fundamental to delivering the high-performance storage solutions needed by today’s data centers, video surveillance, rich media and cloud applications. Toshiba’s focus on delivering the highest product quality is at the heart of the strong, long-term and structured relationship that the company has built with Promise Technology. Our close collaboration, and the high standards that Promise and Toshiba expect to meet, is driving both companies to achieve ever-greater technical excellence while providing the technical and commercial agility needed to respond to rapidly evolving user demands in the volatile storage marketplace.
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