Promise Technology is recognized as a global leader in the storage industry and as a technology innovator.
Everyday enterprise class data centers around the world choose Promise storage solutions as the technology of
choice to protect their critical information and to ensure continuous data availability.
Their confidence in these storage solutions is a reflection of Promise’s commitment to providing the
quality, reliability and support that these data centers demand. This commitment to quality is why
enterprise class performance and reliability can be found in every Promise product, from the data
center to the desktop.
One Portfolio, Powered by a Common RAID Engine
At the heart of the Promise storage solution is a single common RAID engine. As the originator of ATA
RAID, Promise has more than 20 years of RAID experience. That expertise has been leveraged to develop a
stable, mature, reliable and industry leading solution that is at the heart of every Promise product.
This single, powerful RAID engine offers Promise users the peace of mind that their data is protected by a
solution that has proven itself time and time again in data centers around the world. This powerful solution
can found on every Promise RAID product.
One Portfolio under a Unified Management Interface
Promise offers a complete line of storage technologies for every computing environment. With SAS/SATA
and PATA controllers and drive enclosures for the desktop and workstation market through to a complete
enterprise class Fibre Channel RAID subsystem and an end-to-end SAS solution with expandable external
storage Promise is able to meet the needs of any environment.
The Promise Unified Management Interface, WebPAM PRO, offers customers that ability to easily manage
their entire storage infrastructure from a single client system anywhere on the network. WebPAM PRO
is a web based graphical user interface that provides a centralized view to manage all Promise Technology
storage solutions on a single network. It provides for an intuitive graphical interface that enables users
to perform operations such as configuring storage arrays, setting up security levels for users and
administrators, establishing notification of drive failures and more. WebPAM PRO is an important tool
for IT administrators who need to easily manage all of their storage one location.
Extensive Support Infrastructure
A reflection of our uncompromising commitment to quality, every Promise product is backed by an industry
leading three year complete system warranty and an extensive support organization. Promise offers 24x7
email and phone support with highly experienced support professionals, free software updates and access
to an online support download page.
Also, unlike many storage vendors, Promise offers an advanced parts replacement program. This means that
when a customer has a failed part Promise will send out a replacement component before receiving the
defective item from the customer. This is an important benefit that can greatly reduce the amount of
downtime in the event of a fault.
All of these features have combined to make Promise Technology the obvious choice to protect, manage,
and deliver data.
