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Promise Technology Announces Agreement with MasterSys Tech Pvt Ltd, India
Now bringing our best in class support to Indian customers
MILPITAS, Calif., April 2, 2009- Promise Technology Inc., a leading supplier of sophisticated RAID storage solutions for enterprise and SMB customers, today announced an expansion of local support capabilities for customers and resellers in India thru a Services Agreement with MasterSys Tech of Chennai, India.
Promise customers in the growing Indian storage market will be assured of rapid support for pre- and post-sales queries, provided by well-trained and Promise certified engineers. They can also now rely on fast turnaround for advance replacement parts from hubs within India, for minimum downtime in case component replacements are needed.
"The agreement with an experienced regional partner like MasterSys allows us to rapidly enhance our support capability for the Indian market. We continue to build on our already best in class support program with more customer support options", said Vijay Char, Vice President of QA and Support, Promise Technology. "We have always been committed to providing our customers with the best available uptime and service. "
"This alliance will deliver a highly integrated rich customer support experience to serve Promise customers in India," said Vijay Krishna, CEO of MasterSys Tech. "Using our expertise, we will deliver the best solutions at every point of service for Promise customers to build brand loyalty, differentiation and competitive leadership".
About Promise Technology, Inc.
With a long history of innovation, Promise Technology develops and manufactures sophisticated RAID solutions - offering a complete line of RAID controller cards and SAS/SATA RAID subsystems catering to enterprise, mid-range and entry-level data protection needs worldwide. Known as the originator of SATA/ATA RAID products, Promise's comprehensive product base includes high available (HA) standalone RAID subsystems with standards-based management interfaces, SAS host-based (internal) RAID controllers and NAS appliances for SOHO. Headquartered in Milpitas, Calif., Promise is ISO-9001:2000 and ISO-14001:2004 certified, and has offices and operations throughout Asia and Europe to support local business partners and customers. For more information, visit Promise Technology's website at www.promise.com
About MasterSys Tech, Pvt Ltd
MasterSys Tech is an IT consulting company that delivers high value and high technology solutions in Storage, Servers, Virtualization and other embedded technologies through global delivery model. With offices in Chennai, India and Atlanta, USA, the company approaches technology for building products and support services for its customers, with the industry knowledge of a seasoned management team and employees exceptionally skilled in all facets of product development and customer support. The company's website is located at www.MSys-Tech.com
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Promise Technology and VTrak are registered trademarks of Promise Technology, Inc. Other trademarks are the property of their respective owners.
Contact:
Promise Technology, Inc.
Keith Parker
+1 408 228 1545
Keith.Parker@promise.com
www.promise.com
MasterSys Tech Pvt Ltd
Vijay Krishna
+91 9600047404
vijay@msys-tech.com
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